Terms of Service

VersaVoice AI™
Effective Date: January 21, 2026
Last Updated: January 21, 2026

1. Agreement to Terms

By downloading, accessing, or using VersaVoice AI™ ("the App," "Service," or "we"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

VersaVoice AI™ is operated by VersaVoice AI™ LLC, a Florida limited liability company.

2. Description of Service

VersaVoice AI™ is a cross-lingual voice communication platform that enables users to:

Voice Messaging: Send voice messages that are automatically transcribed, translated, and synthesized in the recipient's language
Voice Cloning: Create a digital clone of your voice for personalized message delivery
In-Person Translation: Real-time face-to-face translation on a single device
AI Fluency Enhancement: Automatic removal of filler words, self-corrections, and speech disfluencies

The Service uses artificial intelligence to process your voice recordings, translate content between languages, and synthesize speech using your cloned voice or preset voices.

3. Eligibility

You must be at least 18 years old to use VersaVoice AI™. By using the Service, you represent and warrant that you:

Are at least 18 years of age
Have the legal capacity to enter into these Terms
Are not prohibited from using the Service under applicable law
Will provide accurate and complete registration information

4. Account Registration

4.1 Account Creation

To use VersaVoice AI™, you must create an account with a valid email address and password. You agree to:

Provide accurate, current, and complete information
Maintain the security of your password
Promptly update any information that changes
Accept responsibility for all activities under your account

4.2 Email Verification

All accounts require email verification before access is granted. You must verify your email address by clicking the verification link sent to your registered email.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@versavoice.ai if you suspect unauthorized access to your account.

5. Voice Data and Cloning

5.1 Voice Recording Consent

By using the voice recording features, you consent to:

Recording and processing of your voice
Creation of a digital voice clone from your recordings
Use of your voice clone to synthesize translated messages
Storage of voice data on our secure servers

5.2 Voice Clone Ownership

You retain full ownership of your voice recordings and voice clone. Your voice data is used exclusively to:

Provide the translation and synthesis service to you
Deliver your messages to your connections in your voice
(Future) Automatically improve voice clone quality with accumulated recordings

5.3 Voice Clone Restrictions

Your voice clone may only be used:

By you, through the VersaVoice AI™ platform
To communicate with your approved connections
In accordance with these Terms

You may not use the Service to clone another person's voice without their explicit consent.

6. Acceptable Use

6.1 Permitted Uses

You may use VersaVoice AI™ for:

Personal communication across language barriers
Business communication with international contacts
Educational and language learning purposes
Any lawful purpose consistent with these Terms

6.2 Prohibited Uses

You agree NOT to use VersaVoice AI™ to:

Impersonate another person or misrepresent your identity
Clone voices without the voice owner's consent
Transmit illegal, harmful, threatening, or harassing content
Distribute spam, malware, or unauthorized advertising
Violate any applicable laws or regulations
Interfere with the Service's operation or security
Reverse engineer or attempt to extract source code
Create derivative works based on the Service
Share your account credentials with others
Circumvent usage limits or billing mechanisms

6.3 Content Standards

Messages transmitted through VersaVoice AI™ must not contain:

Hate speech or discrimination
Threats of violence
Sexually explicit material involving minors
Content that violates others' intellectual property rights
Fraudulent or deceptive content

We reserve the right to suspend or terminate accounts that violate these standards.

7. Subscriptions and Payments

7.1 Subscription Plans

VersaVoice AI™ offers subscription plans providing "Neural Minutes" for voice processing. Current pricing and plan details are displayed in the Neural Store within the App and may vary by region.

7.2 Minute Top-Ups

Additional minutes can be purchased as one-time top-ups. Current pricing is displayed in the Neural Store within the App.

7.3 Processing Modes

Standard Mode: Uses optimized AI models for faster processing (1x minute usage)
Enhanced Mode: Uses premium AI models for higher quality (2x minute usage)

7.4 Billing and Renewal

Subscriptions are billed monthly through the Apple App Store or Google Play Store
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period
Your account will be charged for renewal within 24 hours prior to the end of the current period
Prices are in USD and may vary by region due to local taxes

7.5 Cancellation

You may cancel your subscription at any time through your device's subscription settings:

iOS: Settings → Apple ID → Subscriptions
Android: Google Play Store → Subscriptions

Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

7.6 Refunds

Refund requests are handled by Apple or Google according to their respective policies. VersaVoice AI™ does not directly process refunds for in-app purchases.

7.7 Credit Rollover Policy

Rollover Limits

Unused Neural Minutes roll over to subsequent billing periods
Maximum rollover balance: Credits purchased within the last 90 days
Credits older than 90 days are automatically expired

Plan Changes

Upgrading: New credits extend your valid balance window
Downgrading or Canceling: Older credits will naturally expire after 90 days

Top-Up Minutes

Top-up minutes follow the same 90-day validity window
Unused top-up credits expire 90 days from purchase date

7.8 Family & Friends Sharing

Eligible subscription plans include the ability to share your minute balance with others:

Sponsoring: You may designate connections to use your minutes for their messages
Family & Friends Mode: Sponsored connections may message each other using your balance
Usage Visibility: You can view aggregate usage statistics for your sponsored connections (message counts and minute usage only—not message content)
Sponsor Control: You may add or remove sponsored connections at any time

Sponsored users do not have access to your account information or remaining balance details.

8. Intellectual Property

8.1 Our Intellectual Property

VersaVoice AI™, including its design, features, code, and branding, is owned by VersaVoice AI™ LLC. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes.

You may not:

Copy, modify, or distribute the App or Service, or any portion thereof
Reverse engineer, decompile, disassemble, or attempt to derive the source code
Rent, lease, lend, sell, or sublicense access to the Service
Use the Service for any commercial purpose without prior written authorization
Remove, alter, or obscure any proprietary notices, labels, or marks
Use automated systems (bots, scrapers) to access the Service
Circumvent any technical measures designed to control access to the Service

8.2 Your Content

You retain ownership of:

Your voice recordings
Your voice clone
Messages you create and send

By using the Service, you grant us a limited license to process your content solely to provide the Service to you.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation or attribution.

9. Third-Party Services

VersaVoice AI™ uses third-party service providers to deliver its functionality:

AI Processing Services: Speech-to-text transcription, translation, fluency enhancement, and voice synthesis
Cloud Infrastructure: Authentication, database, and file storage
Payment Processing: Subscription and in-app purchase management via Apple App Store and Google Play

These providers are contractually bound to process your data only for the purposes we specify and to maintain appropriate security measures. For details on data sharing, see our Privacy Policy.

10. Disclaimers

10.1 Service "As Is"

VersaVoice AI™ is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy of translations
Uninterrupted or error-free service

10.2 Translation Accuracy

AI-powered translation may not be perfect. VersaVoice AI™ does not guarantee:

100% translation accuracy
Preservation of all nuances and idioms
Suitability for legal, medical, or official documents

For critical communications, please verify translations through professional services.

10.3 Voice Clone Limitations

Voice clones are AI approximations and may not perfectly replicate your voice in all contexts. Results vary based on recording quality and language combinations.

11. Limitation of Liability

To the maximum extent permitted by law, VersaVoice AI™ LLC shall not be liable for:

Indirect, incidental, special, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from service interruptions
Damages exceeding the amount you paid in the 12 months preceding the claim

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the minimum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless VersaVoice AI™ LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Content you transmit through the Service

13. Account Termination

13.1 Termination by You

You may delete your account at any time through the Profile settings. Account deletion includes a 7-day grace period during which:

Your account is disabled but not permanently deleted
You may contact support to cancel the deletion
After 7 days, all data is permanently removed

13.2 Termination by Us

We may suspend or terminate your account if you:

Violate these Terms
Engage in fraudulent activity
Fail to pay subscription fees
Remain inactive for an extended period

13.3 Effect of Termination

Upon termination:

Your license to use the Service ends immediately
Your voice clone and recordings will be deleted
Outstanding subscription charges remain due
Provisions that should survive (indemnification, limitation of liability) remain in effect

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

14.2 Informal Resolution

Before filing any claim, you agree to attempt informal resolution by contacting us at business@versavoice.ai. We will attempt to resolve disputes within 30 days.

14.3 Arbitration

Any disputes not resolved informally shall be resolved by binding arbitration under the American Arbitration Association's Consumer Arbitration Rules. Arbitration will take place in Florida or remotely.

14.4 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class arbitration.

14.5 Small Claims Exception

Either party may bring individual claims in small claims court if eligible.

15. Changes to Terms

We may update these Terms from time to time. When we make material changes:

We will notify you via email or in-app notification
The updated Terms will be posted with a new "Last Updated" date
Continued use after changes constitutes acceptance

If you disagree with updated Terms, you must stop using the Service and delete your account.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VersaVoice AI™ LLC.

16.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

16.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

16.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to a successor entity.

16.5 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control.

17. Contact Information

For questions about these Terms of Service:

VersaVoice AI™ LLC
Email: business@versavoice.ai
Support: support@versavoice.ai
Website: https://versavoice.ai

VersaVoice AI™ — Your Voice. Without Borders.